Privacy Policy

This policy applies to personal information we collect through this website, our online quote request forms, email and telephone communications, and advertising campaigns we run on third-party platforms such as Google and Meta. It does not apply to third-party websites we may link to, which are governed by their own privacy policies.

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 16. If we learn that we have collected such information, we will delete it.

Information you provide. When you submit a quote request or contact us, we may collect your name, business name, email address, telephone number, job site address, project type, preferred service date, and any project details you choose to share.

Information collected automatically. When you browse the site, we and our service providers may collect device and usage data such as IP address, browser type, operating system, referring URLs, pages viewed, and timestamps, using cookies and similar technologies (including pixels and SDKs).

Advertising identifiers. If you reach our site from an ad, we may receive click identifiers (for example, Google click ID or Meta click ID) that help us measure campaign performance.

We do not intentionally collect sensitive personal information (such as government identifiers, health, financial account, biometric, or precise geolocation data) through this website. Please do not submit such information through our forms.

• To respond to quote requests, schedule crane and rigging services, and provide customer support.
• To prepare estimates, lift plans, contracts, invoices, and service documentation.
• To operate, secure, troubleshoot, and improve our website and services.
• To measure the effectiveness of our marketing and advertising campaigns.
• To send service-related communications, and, where permitted, occasional business updates you may opt out of at any time.
• To comply with legal, safety, insurance, tax, and regulatory obligations, and to establish or defend legal claims.

We rely on the performance of a contract, our legitimate business interests, your consent (where required, such as for non-essential cookies), and compliance with legal obligations as our bases for processing.

We use strictly necessary cookies to operate the site, and may use analytics and advertising technologies from providers such as Google (Google Analytics, Google Ads conversion tracking and remarketing) and Meta (Meta Pixel and Conversions API) to understand traffic, measure conversions, and show relevant ads.

These providers may set cookies or receive event data (such as a page view or form submission) and may combine it with information they already hold about you. Where required by law, we obtain consent before setting non-essential cookies.

You can control these technologies as follows:

• Adjust your browser settings to block or delete cookies.
• Opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on, and manage ad personalization at Google My Ad Center.
• Manage Meta ad preferences in your Facebook or Instagram account settings, and opt out of interest-based ads at optout.aboutads.info or optout.networkadvertising.org.
• Enable a Global Privacy Control (GPC) signal in a supporting browser; we honor GPC as an opt-out of sharing for cross-context behavioral advertising.

We do not sell your personal information for money. We may share information with:

• Service providers that host our website, store form submissions, deliver email, and provide analytics or advertising measurement, under contracts limiting their use of the data.
• Advertising partners such as Google and Meta, for conversion measurement and remarketing. Under some U.S. state laws this may be considered "sharing" or a "sale" for targeted advertising, and you may opt out as described above.
• Project partners such as subcontractors, riggers, or permitting authorities, where necessary to perform the requested services.
• Legal and safety recipients, including insurers, legal advisors, and government agencies, when required by law or to protect rights, property, or safety.
• Business transfers, in connection with a merger, acquisition, financing, or sale of assets.

We retain quote requests and related correspondence for as long as needed to provide our services and to satisfy legal, insurance, tax, and recordkeeping requirements, after which we delete or de-identify them. We use administrative, technical, and physical safeguards, including access controls and encryption in transit, to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

California residents (CCPA/CPRA). You have the right to know, access, correct, and delete the personal information we hold about you; to opt out of the sale or sharing of personal information for cross-context behavioral advertising; to limit the use of sensitive personal information; and to be free from discrimination for exercising these rights.

Other U.S. states and international visitors. Depending on where you live, you may have similar rights to access, correct, delete, port your data, withdraw consent, or object to certain processing.

To exercise a right, email brian@advancedcraneinc.com or call 562-929-8099. We will verify your request (typically by confirming details you previously provided) and respond within the timeframe required by law. An authorized agent may submit a request on your behalf with proof of authorization.

By submitting a form or providing your telephone number, you consent to be contacted by Advanced Crane Inc about your request by phone, text, or email. Message and data rates may apply. Consent to marketing messages is not a condition of purchase. You may opt out of marketing email at any time using the unsubscribe link or by replying STOP to text messages; we may still send transactional messages about active jobs.

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The "Last updated" date above indicates the most recent revision, and material changes will be posted on this page.

Advanced Crane Inc
12178 Firestone Blvd, Norwalk, CA 90650
Phone: 562-929-8099
Email: brian@advancedcraneinc.com

See also our Terms & Conditions.